Greg Ferraro recently joined
the Consolidated Graphics team after a 10-year career in large format printing.
Here Greg shares his experiences as a Consolidated Graphics sales
representative at Tursack, Inc., a CGX company in Morgantown, PA.
What attracted you to
Consolidated Graphics?
I was working for a local
company when I was first introduced to Consolidated Graphics, and I was
intrigued by the company's culture and broad product and service offering. It
was appealing to think about being able to offer so much more than just large
format graphics, but also going to a company that was committed to staying at
the cutting edge of large and grand format printing, which was an area of the
business that I was most familiar with.
What is the biggest
benefit to you as a sales rep at a Consolidated Graphics company?
Definitely the diversity
of everything that Consolidated Graphics offers. I have the local culture of
Tursack and a name that is well known in its niche, but also the ability to
offer virtually any print and technology service to my clients through a very
sophisticated global platform. It opens up so many opportunities, and allows me
to constantly bring something new to the table.
How do you benefit from
the company’s geographic footprint and broad capability offering?
Working here has been a
great education for me on so many other aspects of this industry. Even after
being in the business for 10 years, there are so many things for me to learn
through Consolidated Graphics that will help me expand my skill set and better
serve my customers.
Can you describe a
typical day as a sales rep?
About 80% of my day is
spent making sales calls and looking for new avenues to pursue. I use this time
to introduce new products and services to existing clients, as well as meeting
prospects that we can begin relationships with. Approximately 15% of my day is
dedicated to following up on current projects, ensuring that the customer is
fully satisfied with their deliverable and learning how we can make them even
happier going forward. And the remaining 5% of my day is spent internally,
making sure that orders are completed on time and delivered as planned.
What is the most
rewarding part of your job?
Ultimately, it's about
giving the customer what they want, and it's nice to be a part of an
organization that believes in service and in providing top quality. If the
customer is happy, I know I've done my job well.
To find
out about sales and other career opportunities at Consolidated Graphics, go to:
www.cgx.com/careers. Visit Tursack, Inc. at
www.tursack.com/.
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